Frequently Asked Questions

Anyone registered for Pedal the Cause can now create a Facebook Fundraiser, whether you are a rider, spinner, volunteer, Kids Challenger, or DIY fundraiser! Setting up a Facebook Fundraiser allows your Facebook friends to donate to your ride through the Facebook platform, and the donations will automatically show up on your Pedal the Cause fundraising profile and count toward your commitment. To learn how to set up a Facebook Fundraiser and use it to raise even more money for cancer research, click here.

If you participated in last year’s event, we have your profile  information on file in our database from last year. To register for this year’s event, click the Register button at the top of the screen. The first thing it will ask is if you are a returning participant. Click “Yes, I am a returning participant” and enter in your login username and password. Then, you will have a chance to edit your information and complete your registration for this year’s ride. If you do not remember your login info, click here: Help! I forgot my username or password! Enter your email address and you will receive an emailed link to change your username and/or password. Note this link is only active for 2 hours.

Your picture cannot be larger than 1MB and must be in a common image format – JPG, JPEG or GIF. If your image is too large, please resize it using an image editing program or an online editor such as simpleimageresizer.com). Please don’t make it too small, because it may end up blurry when our system processes it.

To change your username or password, log in to your profile page here. Click “Edit Your Personal Details” under the “My Profile” menu. Scroll down to Login Information and change your password in both the “Password” and “Confirm Password” fields. Be sure to click “Save” at the bottom. If you need to retrieve your username or password, click here. Enter your email address and click “Go” to receive an email with your username.  Return to the “Help! I forgot my username or password!” and enter your username, then click “Go” again.  A link to view your password will be emailed to you. Note this link is only active for 2 hours. Once you have retrieved your login information, return to the login screen and follow the instructions above to edit your username or password.

Click here for instructions that include screenshots.

You can change this information by logging into your profile page and clicking the “Edit Your Details” link under the “My Profile” menu. Here you can also hide your fundraising goal, and make your donor list private. Make sure to hit “Save” after making any changes.

You can change this information by logging into your profile page and clicking the “Edit Your Details” link under the “My Profile” menu. Select “No” from the “Show fundraising progress bar” drop down and make sure to hit “Save” at the bottom of the page.

You can change this information by logging into your profile page and clicking the “Edit Your Details” link under the “My Profile” menu. Select “No” from the “Show Donor List” drop down and make sure to hit “Save” at the bottom of the page.

You can earn some major perks by committing to and achieving Yellow Jersey and raising $2,500 or more. Earn even more as a King of the Mountains, Road Warrior, or Podium fundraiser. Learn more about all incentive levels here!

The 2023 Pedal the Cause Kids Challenge returns to PTC weekend on Saturday, September 23 at the Chesterfield Mall. Kids ages 3-13 can choose from 2 course options and shift times. Enjoy food, entertainment and family-friendly activities all day! To learn more click here.

There are no fundraising requirements for the Kids Challenge event just a registration fee of $50. The registration fee includes Kids Challenge T-Shirt and other goodies. However, if a Kids Challenge participant decides to fundraise there are incentives at the $100, $250, $500, and $1,000 levels. To learn more about the Fundraising Incentives click here.

There are so many ways to get involved from working at a refueling station to cheering on the riders at a Spirit Station. We have event weekend opportunities as well as year-round office volunteer needs. Click here to see all of the opportunities and to register.

Volunteers play a vital role in the success of our event! Click here to see all of the opportunities and to register. Contact volunteer@pedalthecause.org with any questions. Sign up for our newsletter here. Follow us on Facebook and Twitter, too!

You must be 13 years of age at the time of the event to volunteer for Pedal the Cause.

Absolutely! We invite all of our volunteers to actively help us fundraise for life-saving cancer research and can earn incentives! For those wishing to do so, you have the tools necessary to execute a fundraising campaign through your volunteer profile page. After you register as a volunteer, log in using your username and password to view and customize your page. You can solicit and receive donations through your volunteer profile page and track your fundraising. You can even set up a Facebook Fundraiser!

Yes, you may volunteer with your group for a specific volunteer job but keep in mind that all volunteers must register individually first. Additionally, there may be a set number of open shifts available so it is best to encourage your group to register early to ensure you all can volunteer together. If you are a corporate volunteer group and would like some guidance on how you can sign up your company to volunteer, please email volunteer@pedalthecause.org.

You can make a donation by clicking the “Donate” button at the top of the screen. You may select to make a general donation, donate to a specific rider or team, or make a donation to support operations.

You can make as many donations to different riders and/or teams as you’d like at one time by clicking “Add Another Donation” on the rider’s or team’s donation screen. When you are done selecting your riders /teams you would like to donate to, enter in the information in the field for each rider / team, and then click “Check Out”. Your credit card will be charged the sum of the donations made.

When someone makes a donation on Facebook, a payment receipt is sent to the primary email listed on their Facebook account.

Your donation receipt includes the organization’s name, logo, mission statement and EIN. It also confirms that the person has made a donation as a charitable contribution and that they’re not receiving any goods or services in return.

Find your receipt in your Facebook payment history.

Yes! Both stock donations and donor advised funds are accepted by Pedal the Cause, and you can even apply these funds towards your ride or team fundraising! For more info, or to make a donation this way, please email development@pedalthecause.org.

No, you do not need login information to make a donation. Simply click on the “donate” button on our website, and select “Individual/Team donation.” You will then be taken to a page to search for the rider you would like to support. Once you have found their profile, click “donate” and follow the instructions.  All donations made online are 100% secure.  We do not store credit card info in our database from donors.

Yes, you may make a donation in memory of a loved one. Write “In Memory of <name>” on the memo line of the check and please provide a name and address of a family member to receive acknowledgement of the donation. When donating online, check the “In Memory of” box, and the provide the name and address of a family member to receive acknowledgement of the donation in the space provided below. Email us at development@pedalthecause.org with any questions.

A Pedal the Cause team is a great way for a group of riders, spinners, volunteers, and virtual riders to share their experience. In addition to the individual rider profile pages, a separate team profile page allows you to highlight your roster and your motivation for riding. Team members can share donations made to their team as a whole and/or share funds raised by individual members. Funds may only be shared with fellow team members.

There are two ways to share funds among team members:

1. The team’s general funds may be shared among individual members who still require funds to reach their minimum fundraising commitment.
2. An individual team member’s funds in excess of their minimum fundraising commitment may be transferred to another team member who still needs additional funds to reach their minimum fundraising commitment.

Your Team Captain must submit a Funds Transfer form. All requests to share funds in either of these scenarios MUST be completed by the team captain at least one week before the fundraising deadline.  Please talk to your team captain if you are interested in sharing funds or email development@pedalthecause.org if you need assistance.

Yes, the team captain can change the name of your team by emailing development@pedalthecause.org with the current team name and the new team name.

You can select to join a team during the registration process. If you have already registered, log into your profile and click the “Join a Team” link in the left submenu, then select the team you wish to join from the list. The team captain will receive a notification email when you join the team.

You can create a team during the registration process. If you have already registered, log into your profile and click the “Create a Team” link in the left submenu. You’ll be asked for the name of your team and the type of team. If you are creating a team for your company, you are creating a Corporate Challenge team. If you are creating a team and are affiliated with the Hospital, you are creating a Hospital team. If you are creating a team for friends and family, you are a creating a Friends and Family team.

Participants can be a member of only one team because your membership adds to the team’s fundraising total.

Any company/corporate team is designated a Corporate Challenge team. There is no limit to the number of riders and riders adhere to the standard fee and fundraising requirements.

If you are to be the Team Captain, when registering it will ask if you would like to Join a Team, Start a Team, or Ride as an Individual. Select “Start a Team”. Type in the name of your place of work as the team name and select “Corporate Challenge” as the type of team. If your business participated last year, instead select “Join a Team” and pick your team from last year from the drop down menu.

Any employee of our beneficiaries and their supporting and related medical facilities are a Hospital Affiliate Teams. This includes Washington University School of Medicine, Barnes-Jewish Hospital, BJC Healthcare, St. Louis Children’s Hospital, Siteman Kids at St. Louis Children’s Hospital and Siteman Cancer Center.

Any group of people not affiliated with a single company as part of our Corporate Challenge or one of our beneficiary organizations, may start their own Friends & Family team.

A Ride for a Child team is a team that is participating in our Ride for a Child program. Participating teams train, fundraise, and ride in honor of a child who is receiving or has received treatment for cancer at Siteman Kids at St. Louis Children’s Hospital. Visit our Ride for a Child page for more information and contact darby@pedalthecause.org if you are interested in having your team participate in the Ride for a Child program.

We request that virtual Inspired participants do NOT ride on Pedal-supported courses on Pedal Weekend for the safety of all PTC participants. We recommend you ride your bike where you are most comfortable and where the current social distancing guidelines allow. This may be using your driveway as your personal start/finish line, or this may mean driving to a dedicated bike trail for your ride. Ride solo or make it a family affair. It’s up to you! We encourage you to get creative. You can find some route suggestions on the Training webpage.

Your virtual participation registration fee includes a high-quality Primal performance tee or jersey, a PTC swag bag, and access to our live-stream Inspirational Program.

An audacious vision for A World Without Cancer was the starting line for Pedal the Cause in 2009. With Siteman Cancer Center and Siteman Kids at St. Louis Children’s Hospital as our beneficiaries, Pedal has funded early-stage cancer research in St. Louis with a collective $37 million that, in turn, has attracted an additional $250 million in national funding. After more than a decade of successfully building and delivering upon our promises, we are ready to go to the next level, but need annual capacity-building support to get us there.

A World Without Cancer Day takes place on the first Friday of August each year. This year, we celebrate A World Without Cancer Day on Friday, August 4, 2023.