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General
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Team

Your Donor Questions Answered:

How do I make a donation?

You can make a donation by clicking the “Donate” button at the top of the screen. You may select to make a general donation, donate to a specific rider or team, or make a donation to support operations.

How do I make multiple donations at one time?

You can make as many donations to different riders and/or teams as you’d like at one time by clicking “Add Another Donation” on the rider’s or team’s donation screen. When you are done selecting your riders /teams you would like to donate to, enter in the information in the field for each rider / team, and then click “Check Out”. Your credit card will be charged the sum of the donations made.

How can I make an anonymous donation?

When making a donation, click the “Remain Anonymous” box located on the donation screen. Your donation will be anonymous to the public, but the rider you made a donation to will be able to view your name. We provide this information to the rider so that they may properly thank their donors. The amount of the donation cannot be hidden only the name of the donor.

Can I donate stock or donor advised funds to Pedal the Cause?

Yes! Both stock donations and donor advised funds are accepted by Pedal the Cause, and you can even apply these funds towards your ride or team fundraising! For more info, or to make a donation this way, please email development@pedalthecause.org.

Do I need a login (username and password) to make a donation to a rider?

No, you do not need login information to make a donation. Simply click on the “donate” button on our website, and select “Individual/Team donation.” You will then be taken to a page to search for the rider you would like to support. Once you have found their profile, click “donate” and follow the instructions.  All donations made online are 100% secure.  We do not store credit card info in our database from donors.

Can I make a memorial donation?

Yes, you may make a donation in memory of a loved one. Write “In Memory of <name>” on the memo line of the check and please provide a name and address of a family member to receive acknowledgement of the donation. When donating online, check the “In Memory of” box, and the provide the name and address of a family member to receive acknowledgement of the donation in the space provided below. Email us at development@pedalthecause.org with any questions.

How do I make a check donation?

To make a donation, click on the  “Donate Now” button on the participants page you wish to donate to. Enter the Donation Amount and the Recognition Name (this is the name that will be listed next to your donation on the public profile page of the participant). Select “check” from the “Payment Method” section of the donation page and fill out the billing information. After submitting your donation, print the invoice from the Thank You page by selecting “Click here to view the invoice for your donation”. If you forget to print this invoice, print a copy of the Thank You email that you will receive at the email address you provided (it will contain the same information). If you don’t have a printer, write down the Gift ID you were given upon making a check pledge on the memo line of your check. Please make the check payable to Pedal the Cause and mail the check and invoice to: CIBC c/o Pedal the Cause 8410 Solutions Center Chicago, IL 60677-8004

Why do my donors send checks to Chicago? I thought all money stayed in St. Louis?

All money does STAY in St. Louis! Our sponsor, CIBC, has their processing center in Chicago, therefore checks go through Chicago to credit to Pedal the Cause.

What do I do if a donor handed me their check?

Please go online and make a check pledge. Then mail the check to us at the above address. Make sure that the Gift ID of their check pledge and your Rider # and/or name are included on the memo line, so that we may appropriately apply the donation to your ride.

Why do you ask for so much donor information?

The data we collect is necessary to create accurate donor records and provide appropriate tax acknowledgement information. The information is not sold. If you have any questions about the information that is being collected, please email info@pedalthecause.org.

What do I do with cash donations?

Credit card and check donations are always best for tax acknowledgement purposes. If you are a donor, you must bring the cash donation to the Pedal the Cause office if you wish to receive a tax acknowledgement receipt. Pedal the Cause cannot issue a tax acknowledgement for cash donation submitted by anyone other than the actual donor. Please do not send cash through the mail. If you are a rider who has received a cash donation, either from an individual or from an event, please do not bring the cash to the office. Instead, please keep the cash and make an online donation to yourself for that amount. Please note that Pedal the Cause cannot issue tax acknowledgements for cash donations that are not brought directly to the Pedal the Cause office by the actual donor. Please do not send cash through the mail.

What is corporate matching and how do I get my company to match my fundraising?

The corporate matching program is a way for companies and corporations to acknowledge and support the donations made by their employees. Through corporate matching, you can match your employee’s gifts to Pedal the Cause, making every dollar go further. To get started:
  • Check with your human resources office to see if they offer gift matching. If they don’t, you may want to ask your company to start one.
  • If your company does offer gift matching, your human resources department should provide all of the employees who are participating in Pedal the Cause with a matching gift form to send to Pedal the Cause. Please have them fill out the form and email it to info@pedalthecause.org.
 

How do I transfer a donation to my team member?

There are two ways to share funds among team members:
  1. The team’s general funds may be shared among individual members who still require funds to reach their minimum fundraising commitment.
  2. An individual team member’s funds in excess of their minimum fundraising commitment may be transferred to another team member who still needs additional funds to reach their minimum fundraising commitment.
Your team captain must submit a funds transfer form. All requests to share funds in either of these scenarios MUST be completed by the team captain at least one week before the fundraising deadline. Please talk to your team captain if you are interested in transferring funds or email development@pedalthecause.org for assistance.

What if I meant to make a donation to a rider or team but accidentally made a general donation instead?

Please contact us, at info@pedalthecause.org or 314.787.1990, if you would like to change your donation to designate it to a specific rider or team.

Why doesn’t the amount “I’ve raised” equal the total donations listed on my profile page?

While every donation pledged to you is immediately reflected on your list of donations, a check donation can only be added to the amount that you’ve raised after the check has been received (and processed) by the Pedal the Cause office. To see which check donations have not yet been received by the Pedal the Cause office, log in to your profile page to view your donor list. Check donations which have not yet been received will not have a green checkmark next to the dollar amount.

What happens when donors do not send the check donations they have pledged?

It is up to you to make sure your donors send their checks. When logged in, you can view your profile and look at the details for each donation. Donations without a green checkmark next to the dollar amount are donations which Pedal the Cause has yet to receive. If some time passes and you don’t see a change, you may want to follow up with that donor and remind them of the donation they’ve pledged. Please remember, any unpaid pledges will not count toward your fundraising and you are still responsible for meeting your fundraising minimum. If a donor never sends the check they pledged to the Pedal the Cause office, it will not be counted towards the amount you’ve raised. If you need that check donation to meet your minimum fundraising commitment, you must follow up with the donor to make sure they send the check to the Pedal the Cause office by the fundraising deadline of October 31st. Pedal the Cause does not contact individual donors on your behalf. Pedal the Cause does not send a separate invoice for check donations other than the invoices that are sent in the emails immediately after the check donations are pledged.

Can I change the recognition name?

If you would like to change the recognition name that appears on the riders public profile page, please send an email to info@pedalthecause.org. Please include the following information: rider name; donor name; date of the donation; and desired recognition name.

Is my donation tax deductible?

All donations are 100% tax deductible. All credit card donors will immediately receive a tax acknowledgement letter via email. All check donors will receive a tax acknowledgement letter (snail-mail) within 7 days of the check being processed by the bank.

Is Pedal the Cause a 501(c)(3)?

Yes, Pedal the Cause is a 501(c)(3).  Our Annual Reports and 990s are available on our About Us page. If you would like more information about our Tax ID# or non-profit status, please email info@pedalthecause.org with your questions.

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